Have A Question?
Everything you might be wondering before your first jar.
Everything You Need To Know
Shipping & Delivery
How is it shipped, and will it arrive cold?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit. We ship Monday through Wednesday to avoid weekend warehouse delays. You'll receive a tracking number as soon as your order leaves our kitchen.
Do I need to be home to receive my order?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Where do you ship?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
How long does delivery take?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
How much does shipping cost, is there free shipping?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
What if my order arrives damaged or melted?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Storage & Freshness
Do I need to refrigerate on arrival?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
How long do they last?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Can I freeze them?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
The Product
Do I need to refrigerate on arrival?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
How long do they last?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Can I freeze them?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Ingredients & Allergens
What ingredients are used?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Allergen disclaimer
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Subscriptions
How does Subscribe & Save work?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Can I change flavors or frequency?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Can I pause, skip, or cancel?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Gifting
Can I send a Crave'n Cup as a gift?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Can I include a message?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Can I ship to multiple addresses?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
Orders & Returns
Can I change or cancel after placing my order?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
How do I track my order?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.
How do I contact you?
Every order ships with insulated cold packs designed to keep your jars at the right temperature throughout transit.